Your role & work... Total Facility Management (TFM) is a specific form of outsourcing, whereby all operational Real Estate (RE) and Facility Services (FS) processes and associated management activities are outsourced. In...
Your role & work environment
Total Facility Management (TFM) is a specific form of outsourcing, whereby all operational Real Estate (RE) and Facility Services (FS) processes and associated management activities are outsourced. In your role you will primarily report hierarchically to the ‘manager Overarching functions’ and you have a functional line in the Non-Financial Risk department.
Implementation of TFM constitutes a transformational change aimed at reducing costs by increasing efficiency (economies of scale), simplifying by increasing standardisation, improving cost visibility/transparency and streamlining the ING organization, whilst maintaining or improving service levels
Implementation of TFM is in line with the ING strategy “unite”, as it simplifies and streamlines the FM and RE function, helping us to collaborate better across borders and innovate much.
As Non-Financial Risk Officer you will be working within the Core team which is responsible for successfully implementing and managing the TFM solution and supplier relationship.
As TFM implies a huge transformation the challenges for the Non-Financial Risk Officer is to make the various Non-Financial risks transparent and ensure that the required mitigating actions are initiated. This is done by creating an inventory of risks by category and by developing and implementing the necessary control systems to comply with the NFR guidelines, coordinating recurrent risk-related activities and providing operational assistance. Appropriate due diligence will need to ensure that the outsourced services are/or will become in accordance with ING’s (Non-Financial Risk) Standards and Policies.
Your key responsibilities
The design and implementation of a sound Internal Control Framework for the new TFM organisation on central and local country level (covering the whole process value chain from MSP to Supplier Service Organisations and subcontractors at all ING locations). Performing deep dive gap analysis/ risk & control assessments in order to identify any potential gaps between ING Policies & standards and Supplier Controls.
As Global CREFS, we must provide the countries with the required SOC reports related to the Lease Administration process which is outsourced to an external supplier.
For this purpose we must provide sufficient evidence by;
Besides securing the required SOC reports your key tasks include, but are not limited to:
How to succeed
Next to being a strong Orange Ambassador, when coordinating non-financial risk activities, you are/have:
What we offer
A job from 36 to 40 hours and a unique offer that fits in with the times of today. We take into account your home situation and your ambitions and help you to balance work and private life. Discover yourself our employment
To give you an idea, we will tell you about the benefits of working at ING:
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