(Senior) Blackbelt in COO Risk & Finance in Amsterdam

Are you enthusiastic about designing optimal processes and ensuring that they are implemented successfully? Are you strong in performing analysis, do you have good social skills and do you enjoy coaching your colleagues on-the-job on methodology and personal development? Then read on!

(Senior) Blackbelt in COO Risk & Finance

COO Risk & Finance delivers a wide range of different finance and risk-related services in the areas of change, operations, process optimization as well as data management, analytics and reporting. COORF plays a key role in supporting ING to become a data-driven organization and has a clear vision and purpose for the future: To deliver best in class data, insights and advice which empower our consumers to control, explain, predict and optimize the performance of ING.

We are looking for a senior Blackbelt in the CoE Process & Robotics within COORF’s Process, Control and Risk (PCR) department. PCR’s main responsibilities:

• Designs, improves, maintains and implements sustainable global standardized processes (including robotics), and
• Defines, maintains and implements risk and control management, and
• Provides Business and Communications management, IT and assistant support to the COORF Leadership team

Your working environment

The Process & Robotics team are COORF’s internal process consultants helping our stakeholders in COORF, CFO and CRO to optimize their processes based in ING’s GPM standards. As a senior blackbelt you closely cooperate with our stakeholders in designing, implementing and controlling (continuous) improvements in business processes, organization set-up and operational impact in order to reduce costs, increase client satisfaction or impact another business metric.

You act within all layers of the organization, from operation to management. To really understand the problem of a department, but also to ensure that the implementation runs smoothly, maximum use is made of your interpersonal and coaching skills. Employees in this role initiate changes in behavior and culture via training and coaching of the management involved. In addition, you have strong analytical skills with which you can quickly apply the correct structure to problems, perform analysis and select the correct root causes and solution directions. You have a lot of responsibility within a project and you have real influence on the outcome, and thus on the service to our customers.

Working in our team

You will be part of our team of friendly and professional Blackbelts. All of them result-oriented, intelligent and enthusiastic people, who are always willing to help each other. Because we are always involved in improvements, we find it very important to continuously develop ourselves on a personal and content level.

How to succeed

You are an enthusiastic team player who combines strong analytical skills with excellent change management qualities. We are looking for candidates who want to work 36 hours a week. You also meet the following requirements:

• Bachelor/Master degree
• 3+ years of relevant experience, for example in one of the following fields: consultancy, guiding cultural changes, supply chain management, Lean Six Sigma / Operational Excellence
• Certified LSS Blackbelt
• Excellent communication skills in English (both speech and writing)
• Working knowledge and practical experience with Agile and Lean
• Actively keep up your professional knowledge and translate external trends in applicable knowledge
• Pro-active attitude and you take responsibility to get the work done
• You continuously improve the way you are working and actively ask for help and feedback and dare to give feedback, thereby helping colleagues in their development

What we offer

A job of 36 hours and a unique offer that fits in with the times of today. We take into account your home situation and your ambitions and help you to balance work and private life. Discover yourself our employment
To give you an idea, we will tell you about the benefits of working at ING:

• A salary tailored to your qualities and experience

• 24 vacation days

• Pension scheme

• 13th month salary

• Individual Savings Contribution (BIS), 3.5% of your gross annual salary

• 8% Holiday payment

• Personal growth and challenging work with endless possibilities to realize your ambitions

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