Your role & work... As Global Corporate Real Estate and Facility Services (CREFS) we have the mission to: “Create a welcoming and sustainable environment to work and meet, where professionals and customers are attracted,...
Your role & work environment
As Global Corporate Real Estate and Facility Services (CREFS) we have the mission to:
“Create a welcoming and sustainable environment to work and meet, where professionals and customers are attracted, inspired and retained and where well-being, health and safety are central”.
Since 2018 ING has outsourced all its operational Real Estate (RE) and Facility Services (FS) processes in 7 countries (NL, BE, PL, TR, UK, ESP & IT) to one supplier via a Total Facility Management (TFM) model. Implementation of TFM constitutes a transformational change aimed at reducing costs by increasing efficiency (economies of scale), simplifying by increasing standardisation, improving cost visibility/transparency and streamlining the ING organization, whilst maintaining or improving service levels. Implementation of TFM is in line with the ING ‘Unite’ strategy, as it simplifies and streamlines the RE and FS function, helping us to collaborate better across borders and innovate much faster.
Managing the TFM contract is a responsibility of the CREFS function. The Global CREFS team (Tier 2) works in close collaboration with the CREFS teams in the countries (Tier 1) and the supplier.
As TFM implies a huge transformation the challenges for the Non-Financial Risk Officer is to make the various Non-Financial risks transparent and ensure that the required mitigating actions are initiated. This is done by creating an inventory of risks by category and by developing and implementing the necessary control systems to comply with the NFR guidelines, coordinating recurrent risk-related activities and providing operational assistance. Appropriate due diligence will need to ensure that the outsourced services are/or will become in accordance with ING’s (Non-Financial Risk) Standards and Policies.
Your key responsibilities
Your key tasks include, but are not limited to:
Besides the above Global CREFS needs to provide the countries with SOC reports related to the Lease Administration process which is outsourced.
For this purpose we must provide sufficient evidence by;
How to succeed
To strengthen the Global CREFS team we are looking for a Non-Financial Risk Officer
What we offer
A job of 36 hours per week and a unique offer that fits in with the times of today. We take into account your home situation and your ambitions and help you to balance work and private life. Discover yourself our employment
We give the opportunity to have a broad view on Risk in a large, multi-segments bank in transformation together with regular exposure to senior management of RE and Facility Management on corporate and local country level. Incidental traveling is part of the Job.
To give you an idea, we will tell you about the benefits of working at ING:
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