Service Owner Accounting - Straight Through Processing Circle in Amsterdam


COORF Global Services is looking for a Senior Principal Accounting to strengthen the STP Circle.

You have an end-to-end process mindset, identify interdependencies between processes easily and have a strong drive to optimise and innovate.

As a Senior Principal Accounting within the STP circle, you work closely with numerous stakeholders (Tribes, Business Partners, IBSS locations) and your other Circle colleagues to optimise and innovate STP services. You are therefore constantly looking for new technologies, tools and/or market developments (within and outside ING) to improve your service and ensure it is future-proof. As a Service Owner, you determine impact of proposed changes and take timely decisions, in line with the organization’s long-term strategy and KPIs. You monitor service levels performance, identify bottlenecks and take timely actions to structurally solve them. You manage to get your message across and are not scared of facing resistance. You are the ambassador of the Global Services vision across COORF organization and beyond and stakeholders see you as a valuable partner to achieve common goals. Strong collaboration, communication and stakeholder management skills are therefore a key to fulfilling the role of a Service Owner successfully.

What you’ll do

  • Responsible for an end-to-end STP Accounting service and its continuous improvement

  • Work closely together with the Service Owner Reporting to cover for the end-to-end Accounting and Reporting processes

  • Cross-circle & outside GS oriented - work with various stakeholders (Business Partners, Tribes, Global Services Circles, IBSS locations) to align on strategies and manage the relationships on continuous basis

  • Track service level performance and set priority to improve it in close collaboration with the STP teams as an intermediary, who motivates, stimulates and challenges the teams 

  • Make use of new technology standards, tools and/or market developments within and outside ING

  • Use data analytics to determine improvements

  • Optimize Data Quality in close cooperation with the Data Quality Circle not only end-to-end within the processing chain but also horizontal across the business lines. Making the Accounting service and controls more generic and reusable, avoiding exceptions per business line

  • Linking pin for aligning demand from the Data Quality Circle with the Tribes jointly with the Business Partner Services Circle

  • Determine impact and drive decisions, in line with the organization’s long-term strategy & KPIs

  • Service governing & backlog management

  • Support onboardings and requests / changes

  • Be SOX compliant and aligned with MSFRR and cover together with the control roles all CAS, KPMG, ORM items that are key for the quality of the service delivery

How you’ll succeed

  • 10+ years of work experience in a complex accounting environment  

  • (University) degree in relevant field

  • Agile mindset

  • Strong process management skills – e.g. Green belt or similar degree

  • Sound knowledge of IFRS, FM and Lending products and Product Accounting. Financial reporting knowledge is a plus

  • Affinity with IT systems

  • KPI driven and has a long-term perspective

  • Hands-on mentality

  • Strong communication and collaboration skills

  • Acts on his own convictions, also when risks are involved

  • Uses indirect influence

  • Stakeholder management skills

  • Team player              

  • Strong analytical/problem solving skills

  • Ability to act and perform successfully in a fast-moving international environment

  • Clear vision

Furthermore, you adhere to the ING values and it is evident for you that your behaviour is fully aligned with these values. You are also prepared to take the Banker's Oath. For more information, please visit

What we offer

A job of 36/40 hours and a unique offer that fits in with the times of today. We take into account your home situation and your ambitions and help you to balance work and private life. Discover yourself our employment

To give you an idea, we will tell you about the benefits of working at ING:

  • A salary tailored to your qualities and experience – salary scale 12 (indication)

  • Flexible working hours and the possibility to work at home

  • A reimbursement for travel expenses

  • 24 vacation days with a 36-hour working week. If you work 40 hours a week, you will receive 27 vacation days

  • Pension scheme

  • 13th month salary

  • Individual Savings Contribution (BIS), 3.5% of your gross annual salary

  • 8% Holiday payment

  • Personal growth and challenging work with endless possibilities to realize your ambitions

  • An informal working environment with innovative colleagues who strive for the very best

  • Progressive way of working according to the Agile method, so that new ideas come to life

Extra informatie

Fulltime (ervaren)
Gepubliceerd op

Amsterdam | Financieel / Accountancy | Fulltime (ervaren)

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