Your work... Financial Markets (FM) is the Bank’s gateway to the professional markets around the world. Our primary function is to service the needs of ING’s clients with products, services and guidance. FM aims to be a...
Your work environment
Financial Markets (FM) is the Bank’s gateway to the professional markets around the world. Our primary function is to service the needs of ING’s clients with products, services and guidance. FM aims to be a significant player in our market leader and challenger markets, with an additional presence in all the major international markets and specialist expertise in selected emerging markets and products.
Financial Markets Client Control (FMCC) is a department within Financial Markets (FM) Business Services (part of ING Wholesale Banking). The department consists of a Centre of Excellence (COE) in Amsterdam and two execution locations in Bratislava and Manila that provide services to 28 countries worldwide. The aim of these services is ensure control throughout the client and counterparty life-cycle (from on-boarding to exit and all processes in between) for FM and Group Treasury. FMCC works using ING’s One Agile Way Of Working principles.
Your role
The Process Manager holds end-to-end responsibility for the process vision and strategy, as well as for creating, harmonizing, operationalizing, managing and improving multiple processes. As a process manager:
The Process Manager plays a vital role when new or changing requirements or improvements affect processes under your responsibility.
Your key responsibilities
When accepting changes or new processes:
Focus Areas
As Process Manager Regulatory, you are responsible for the business as usual (BAU) processes that relate to regulatory onboarding of clients as part of the client lifecycle. Regulatory onboarding means ensuring that the client is compliant to relevant regulations like EMIR, MIFID, SFTR etc. before ING can start trading with them. You are the owner of these processes and will liaise with Epic Owners/Change Team on discussions with 2nd line for regulatory rules and changes to ensure that they are updated on a timely basis.
As Process Manager Regulatory, you’ll be responsible for:
Who we are looking for?
A colleague with a talent for taking it on and making it happen, enthusiasm for helping others to be successful and a knack for always being a step ahead. In other words, you strive to bring fresh ideas to life and embrace challenges in a fast changing and complex environment. You are a naturally collaborative person who listens and invests in others to achieve common goals. You love to challenge the status quo and are eager to propose creative solutions to problems.
An inspiring, energetic and approachable process manager, displaying the following behaviours:
Competencies and experience
Rewards & benefits
We want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions .
The benefits of working with us at ING include:
ING is one of the most innovative and exciting digital banks in the world, with lots of opportunities to learn and grow. We offer you an interesting role with great responsibility, within a strong team in an international financial company with exposure to a variety of businesses. The position is based at ING's headquarters in Amsterdam.
Want to apply directly?
Please upload your CV and motivation letter by clicking the “Apply” button.
About us
With 57,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what’s possible and at the same time ensure you work with integrity and hold the customer’s interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us and apply today!
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